Terms & Conditions

Purchasing Art Work

All copyright is retained by the artist, Rachael Durkan.

I have photographed my work as carefully as possible to give you an accurate picture of the product. Glass can be difficult to photograph and the image may differ slightly from the product you receive. Each item is individually hand made so will also differ slightly from the image you see. If you are not happy with the item you receive then I will send you a refund on return of the item.

Cancellation Policy for Glass Workshops

If you cancel:

4+ weeks before the workshop you will be offered a full refund or a change of date.

2-4 weeks before the workshop you will be offered a 50% refund or a change of date.

Within 14 days of the workshop, unfortunately I am unable to offer a refund or change of date.

If for any reason I need to cancel the workshop you will be offered a new date. If you do not wish to move to a new date then a full refund will be issued.

Gift Vouchers

Vouchers are valid for 12 months from the date or purchase. The workshop date may be beyond this time but you must book your place within 12 months. The above cancellation policy applies to voucher holders, however no cash will be refunded in the event of cancellation. Gift Vouchers are non refundable once purchased.